MP Fitness Terms & Conditions
Refund & Cancellation Policy
At MP Fitness, we are committed to providing high-quality basketball training and personal development programs through 1-on-1 sessions, 2-on-1 sessions, group sessions, and online programs. To ensure fairness and smooth operations, please carefully review the following policies.
1-on-1, 2-on-1 & Group Sessions
Bookings & Payments
All sessions should ideally be booked in advance, though same-day payment and booking is accepted when possible.
Sessions are confirmed once payment is received.
Session durations and rates will be communicated at the time of booking.
Cancellations & Rescheduling
Players are encouraged to cancel or reschedule at least 24 hours in advance to avoid losing session fees.
Sessions canceled more than 24 hours in advance are eligible for reschedule or refund.
Sessions canceled with less than 24 hours’ notice, or no-shows, are non-refundable.
In special circumstances (e.g., injury, emergency), MP Fitness may consider credit toward a future session.
Online Programs
Access & Payment
Online programs are fully prepaid and access is granted immediately after payment.
Program fees cover the stated duration or modules; there are no partial refunds for missed sessions unless there is a valid reason deemed acceptable by MP Fitness.
Cancellations
Once purchased, online programs are non-refundable, except in exceptional circumstances.
Clients may pause or reschedule program access with prior notice, subject to approval.
Voluntary Assumption of Risk
By participating in MP Fitness programs, you acknowledge and accept that basketball training carries risks, including but not limited to falls, collisions, or other injuries. You voluntarily assume all risks associated with participation, including risks related to COVID-19 or other illnesses.
Waiver, Release & Indemnity
You agree to waive any claims against MP Fitness and its staff, coaches, contractors, and affiliates for any injury, loss, or damage incurred during participation in sessions or programs. You also agree to release and indemnify MP Fitness from liability for any damage to property or injury to third parties resulting from your participation.
Medical Assistance
In the event of injury or illness during a session or program, you agree to stop the activity and notify a coach immediately. MP Fitness and its staff may seek emergency medical or ambulance services if necessary, and you accept responsibility for any costs incurred.
Media & Communication
By participating in MP Fitness programs, you consent to the use of photographs, video, or likenesses for promotional or educational purposes without compensation. By registering, you also agree to receive emails regarding programs, updates, and promotions. Your information will not be shared with third parties.
Policy Updates
MP Fitness reserves the right to update or amend these terms at any time. The most current version will always be available on the MP Fitness website.